West Midlands Business Festival

Raising awareness around a topic that’s becoming increasingly vital for businesses and something experts advocate for: accessibility and inclusion and the powerful role customer experience and employee engagement play in driving long-term success.

Don't miss this opportunity to enhance your understanding of how barriers can undermine your brand promise! Let TPSquared guide you on a journey toward authentic, inclusive experiences that welcome, engage and convert everyone.

In this session, TPSquared will cover:

• Embracing Accessibility and Inclusion - to enhance brand reputation, improve customer loyalty and create a more diverse, engaged and productive workforce.
• Considerations to Removing Barriers - mapping every touchpoint to implement inclusive design, drive consistency and reduce accessibility issues.
• Leveraging Legislation - the European Accessibility Act now in effect (June 2025), the Equality Act 2010 and the Public Sector Bodies (Website and Mobile Applications) Accessibility Regulations 2018.

A must for business owners, marketing teams and senior decision makers - and trust them, it's two hours you'll be glad you spent.

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Location

Beacon Centre for the Blind, Wolverhampton Road East, Wolverhampton, WV4 6AZ